Tools to innovate and deliver cutting-edge services

Our toolkits and how-to manuals help organizations move beyond business as usual to develop new services that improve quality of life for their clients.  We offer a toolkit to help senior centers implement programs proven to reduce the chronic health problems most likely to affect older adults. We publish a manual describing how community organizations can safely manage their clients’ daily finances – a service that protects vulnerable adults from financial exploitation and can make it possible for individuals to remain in the community.

Practical guidance for busy professionals

Human services professionals are constantly navigating complex situations while also managing large caseloads. Our concise desk guides and handbooks, distilled from related training sessions, are written specifically for busy caseworkers and other frontline service providers. A pocket guide to spotting and responding to signs of financial exploitation and an easy-to-use checklist of public benefits available to older adults are just two examples among many.