Woman with headphone and computer monitor

Technology

Brookdale has researched older New Yorkers’ internet access and evaluated pilot programs to support meaningful access to technology. This work highlights the urgent need for investments in closing the digital divide that are specifically targeted to older New Yorkers. The findings from our work have informed testimony, which in turn has informed program and policy change at the city and state levels. Visit our publications and filter by Technology.

Research

Exploring the Role of Digital Trust in Online Interactions with SSA Services by Beneficiaries

For further information, please contact

Ruth Finkelstein

rf1132@hunter.cuny.edu

The Social Security Administration promotes use of its online portal, mySSA. Concerns about online privacy and low trust in government services may discourage older immigrants from using it. This study will explore digital trust and use of mySSA among Spanish- and Chinese-speaking immigrants in New York City. Read More

Demonstration Projects & Evaluation

Enhancing Meaningful Access to Technology for JASA Residents and Clients

For further information, please contact

Ruth Finkelstein

rf1132@hunter.cuny.edu

Many older adults lack meaningful access to digital technology. This is true especially for people with less education, lower incomes, and less comfort with English. To improve that access, the aging services agency JASA ran six tech-related pilot programs. This project investigated which parts of these initiatives were effective, and for whom. Read More

Policy

Meaningful Access: Investing in Technology for Aging Well in New York City

For further information, please contact

christian gonzález-rivera

cg3017@hunter.cuny.edu

Brookdale’s work highlights the urgent need to provide older adults with meaningful access to technology. This involves investments in closing the digital divide that are specifically targeted to older New Yorkers. Read More